Question 1

How To Migrate An Existing Site in xCloud?

Accepted Answer

With xCloud, you can easily migrate an existing WordPress website without any complexity at all. We have various features in xCloud to help you to migrate your site.

Migrate bulk sites in xCloud with Full Server Migration feature

If your source server is Nginx and a Ubuntu server then you can use our Full Server Migration feature. This migration is done over server end and is really fast. Follow step by step guide from below: https://xcloud.host/docs/perform-a-full-server-migration-with-xcloud/

Migrate Your site using xCloud Migration Plugin

If your site is hosted on a shared hosting and you do not have root access to it then you can easily migrate the site with our xCloud migration plugin. The migration is done over server end once you verify using an authentication code. As a result, you do not have to worry about downloading and uploading files and database anymore. You can initiate the migration and forget about it. xCloud will handle everything on behalf of you. Follow step by step guide from below: https://xcloud.host/docs/migrate-an-existing-wordpress-website-in-xcloud/

Migrate using Manual method by downloading files and database

If you have already the files and database of the source file then you can also migrate the site in xCloud with our Manual migration method. Follow step by step guide from below: https://xcloud.host/docs/how-to-manually-upload-wordpress-websites/

Clone a Site from GIT Repo

You can clone a site from GIT repo and enable

Question 2

Where Should I Ask For Support?

Accepted Answer

At xCloud, we care about users and provide support for all. Our support team is ready to solve any issues you may face while using xCloud. xCloud support team ensures assistance is available throughout the week, with dedicated active hours adding up to 20 hours a day, emphasizing our commitment to being always here to help and support you. Here’s a rundown of the support options available to you:

Live Chat Support: Instant assistance available via live chat for presale queries, general help, and urgent issues, accessible on our website or app dashboard.

Submit Support Ticket: Structured support via ticketing system for free migration, account/billing inquiries, technical support/bugs, and feature/suggestion requests, with a commitment to resolve within 12-24 hours.

Facebook Community: Connect with users, seek quick help, and share expertise through tutorials and guides in our vibrant Facebook community, complementing our formal support channels for technical queries.

Additionally, we have step-by-step documentation so you can independently troubleshoot and resolve issues without relying on support.

For more details and our support schedule hours read here:

How Can I Get Support In xCloud?

Question 3

How To Connect Your Own Provider in xCloud?

Accepted Answer

Hey there! Welcome to xCloud – your go-to hosting and server management tool! Here, the world of hosting possibilities seamlessly combines with the freedom to choose. Beside choosing xCloud managed servers, you also have the power to effortlessly integrate servers from any cloud providers of your choice. Creating servers has never been easier!

Vultr Server Setup in xCloud for 6 Months of Free Hosting:

Welcome to a step-by-step guide on seamlessly integrating your Vultr server with xCloud and unlocking a generous 6-months of complimentary hosting. Follow the instructions below to optimize your hosting experience with xCloud and Vultr. Follow our documentation for step-by-step guidance: https://xcloud.host/docs/how-to-get-free-hosting-with-vultr/

Digital Ocean Server Setup in xCloud:

Embark on an effortless journey to set up your Digital Ocean server within the xCloud environment. This guide will walk you through the process, ensuring a smooth integration and providing you with the necessary tools to harness the power of xCloud on your Digital Ocean infrastructure. Follow our documentation for step-by-step guidance: https://xcloud.host/docs/how-to-setup-your-server-with-digital-ocean/

GCP (Google Cloud Platform) Server Setup in xCloud:

Explore the synergy of xCloud and Google Cloud Platform (GCP) as we guide you through the process of setting up a GCP server in the xCloud ecosystem. Unleash the potential of these two powerful platforms for a robust and scal

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